Terms of Service

Last updated: April 8, 2026

These Terms of Service ("Terms") govern your use of SSH Workbench, a desktop application for visual server management over SSH ("Service"), operated by FUNCTIONCRAFT - FZCO, a company registered in the United Arab Emirates ("we," "us," or "our").

By downloading, installing, or using SSH Workbench, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.


1. Service Description

SSH Workbench is a desktop SSH client that provides visual server management, including:

  • Multi-tab SSH terminal sessions
  • Visual file browsing, editing, and transfer
  • Docker container management
  • Process and service monitoring
  • System resource metrics and log viewing
  • AI agent integration for remote development

The Service connects directly to your servers via SSH from your device. We do not proxy, intercept, or store your SSH sessions, commands, or server data on our servers.


2. License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

  • Download and install SSH Workbench on devices you own or control
  • Use the Service for personal or business purposes
  • Access updates and new features during your license period

Solo licenses are issued on a per-user basis. Each user requires their own license, which may be used on multiple devices owned by that user. Team licenses include multiple seats as specified by the selected plan tier.


3. Trial and Subscription

3.1 Free Trial

SSH Workbench offers a 7-day free trial with full functionality. No credit card or sign-up is required to start the trial. The trial automatically expires after 7 days unless you purchase a license.

3.2 Pricing Plans

SSH Workbench offers the following plan categories:

Solo Plans (1 license):

  • Solo Yearly: Billed annually, includes all features and updates for the subscription period
  • Solo Lifetime: One-time payment, includes all features and lifetime updates

Team Plans (multiple licenses, billed annually):

  • Team 5: 5 licenses, billed annually
  • Team 10: 10 licenses, billed annually
  • Team 20: 20 licenses, billed annually
  • Team Unlimited: Unlimited licenses, billed annually

All plans include access to all features, unlimited servers, and support for Mac, Windows, and Linux. Current pricing is available on our pricing page.

3.3 Payment Processing

All payments are processed by Paddle.com Market Limited ("Paddle"), our Merchant of Record. Paddle handles all payment processing, tax collection, and compliance. Your payment relationship is with Paddle, not directly with us.


4. User Responsibilities

You agree to:

  • Provide accurate information when purchasing licenses
  • Maintain the security of your license keys and SSH credentials
  • Use the Service in compliance with all applicable laws
  • Not share, resell, or redistribute your license
  • Not reverse engineer, decompile, or modify the software
  • Comply with the terms of service of any servers you connect to

5. Privacy and Data

Your privacy is fundamental to our Service. Please review our Privacy Policy for detailed information about data handling. Key points:

  • All SSH connections and operations happen directly from your device
  • SSH passwords and private keys are encrypted with AES-256-GCM and stored locally
  • We only collect minimal data necessary for license management
  • We never see, access, or store your SSH sessions, commands, or server data

6. Intellectual Property

SSH Workbench and all related trademarks, logos, and software are owned by us and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except as expressly stated.

Third-party service names and logos are the property of their respective owners. Our use of these marks does not indicate endorsement by or affiliation with these services.


7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • SSH operations will execute without errors in all environments
  • Third-party servers or services will remain compatible
  • The software will be free from bugs or vulnerabilities

SSH Workbench is a tool for interacting with your servers. You are responsible for the commands you execute and the changes you make. Always maintain backups of your data.


8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability for any claims related to these Terms shall not exceed fifty US dollars ($50).

These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.


9. Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.


10. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service if:

  • You violate these Terms
  • Your payment fails or is disputed
  • We discontinue the Service
  • Required by law

Upon termination, your license to use the Service ends immediately. Lifetime licenses remain valid unless terminated for violation of these Terms.


11. Refund Policy

Refunds are handled by Paddle according to their refund policy:

  • Yearly subscriptions: 30-day money-back guarantee
  • Lifetime licenses: 30-day money-back guarantee

To request a refund, contact Paddle support directly or email us at [email protected].


12. Governing Law and Disputes

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms shall be resolved through good faith negotiation.

If negotiation fails, disputes shall be submitted to binding arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC). The arbitration shall be conducted in English in Dubai, UAE.


13. Changes to Terms

We may update these Terms from time to time. You should check this page periodically for changes. For material changes that significantly affect your rights, we will make reasonable efforts to notify you.

Your continued use of the Service after any changes constitutes acceptance of the updated Terms.


14. General Provisions

14.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and us regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.


15. Contact Information

For questions about these Terms, please contact us at:

Legal inquiries: [email protected]

General support: [email protected]